We're a small team and we read everything.
Email: support@kaelapp.com
We aim to reply within 1–2 business days.
Subscriptions are billed through your Apple ID. Open Settings → your name → Subscriptions → kaél to change plans or cancel. Cancelling stops future charges; access continues until the end of the period you've paid for.
Open the plan screen in the app and tap Restore Purchases. Make sure you're signed in with the same Apple ID that made the purchase.
In the app: Settings → Delete Account. Your data is removed after a 30-day grace window (signing back in during that window cancels the deletion). You can also email us to request deletion.
Every post, comment and message has a report option, and you can block any user from their profile. Reports are reviewed within 24 hours.